Please follow steps below and try to fix
First of all please check your POP3 or IMAP settings and confirm it with your email provider
to check the POP3 or IMAP Setings please go to menu at the top and then go to Tools ,you will see Email accounts option under tools there you can check and change settings
if settings are correct then please check if there is a message in outbox that is with incorrect email address then please correct the email address and try to re send
if you still face problems then please try to disable your security software and try to send
if you are able to send this time then there must be issue with the configurations of incredimail with security software..you need to contact security software provider or need to change your security software
are you still having problem? if yes then try to uninstall and reinstall incredimail
if you still having problem..Please call us now and we will check and try to fix it now
First of all please check your POP3 or IMAP settings and confirm it with your email provider
to check the POP3 or IMAP Setings please go to menu at the top and then go to Tools ,you will see Email accounts option under tools there you can check and change settings
if settings are correct then please check if there is a message in outbox that is with incorrect email address then please correct the email address and try to re send
if you still face problems then please try to disable your security software and try to send
if you are able to send this time then there must be issue with the configurations of incredimail with security software..you need to contact security software provider or need to change your security software
are you still having problem? if yes then try to uninstall and reinstall incredimail
if you still having problem..Please call us now and we will check and try to fix it now